We are aware that you may have been experiencing issues completing VCC Inbound and Outbound calls.
We can confirm that the intermittent access to service is now resolved and the VCC Inbound and Outbound calls are completing now successfully.
The 8x8 teams are closely monitoring the platform.
If you are still experiencing issues please contact 8x8 Support team for further troubleshooting. Phone no.: +44 0207-096-6060 or visit the support page - https://support.8x8.com/
We apologize for the inconvenience that this may have caused.
8x8 has been impacted by an ongoing Third Party issue that has also impacted many other services
It appears that services are starting to return.
We are getting reports that the system has now stabilised.
If further issues are experienced please report them to 8x8