WorkD and WorkM Fax

Outbound internet fax issues
Americas EMEA Fax Fax WorkD and WorkM Fax WorkD and WorkM Fax
 
[closed] 8x8 has identified an issue impacting the ability to send outbound faxes from the 8x8 work and mobile applications. inbound faxing is not impacted. We are working to resolve the issue and will provide updates as the become available. 
 

8x8 has mitigated the issue causing some outbound internet faxes from failing. All outbound faxes are now being processed successfully. We are investigating root cause and we apologize for the inconvenience. 

Fax issue
Americas EMEA APAC Fax Fax Fax Physical Fax Physical Fax Physical Fax WorkD and WorkM Fax WorkD and WorkM Fax WorkD and WorkM Fax
 
[closed]

8x8 has been notified about a Fax as a Service (FaaS) issue. Our engineering team is working on resolving the issue and updates will be provided as they become available.



 

8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 Fax Issue
EMEA Fax Physical Fax WorkD and WorkM Fax
 
[closed]

Dear 8x8 Customer,

We are aware of customer reports of our fax service not sending faxes presently, our engineers are currently investigating this issue.  We apologise for the inconvenience that this may be causing.  

 

Dear 8x8 Customer,

Our engineers have identified the root cause of this issue and an engineer has deployed to implement a fix.  We apologise fort he inconvenience that this may be causing. 

 

Dear 8x8 Customer,

Our engineers have resolved this issue and restored full service, we apologise for the inconvenience that this issue caused.

 

The issue is now resolved. We are investigating the root cause and we apologize for the inconvenience.

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