Work Calling

APAC Work Calling Endpoints WorkD (VOD) WorkM (VOM) Deskphones
 
[closed]

We have received reports that customers in China are experiencing issues connecting to the phone service. We are currently seeing some recovery and will continue to monitor. We apologize for any inconvenience caused.

 

We have seen the registration issues subside. If you are still experiencing issues, please contact our support team and we will troubleshoot further.

APAC Work Calling Inbound Outbound Endpoints WorkD (VOD) WorkM (VOM) Deskphones
 
[closed]

We have received reports that calls to inbound Australian numbers are failing. We are currently investigating and will provide updates as soon as they are available.

 

We are continuing to investigate the issue and will provide updates as soon as they are available. We apologize for any inconvenience caused.

 

We have resolved the issue with the inbound AU numbers. If there are still issues please contact 8x8 support. We apologize for any inconvenience caused.

Americas EMEA APAC Work Calling Work Calling Work Calling Inbound Inbound Inbound Outbound Outbound Outbound Endpoints Endpoints Endpoints WorkM (VOM) WorkD (VOD) WorkD (VOD) WorkD (VOD) WorkM (VOM) WorkM (VOM) Deskphones Deskphones Deskphones
 
[closed]

We have received reports from customers that they are unable to make or receive calls from the MS Teams integration with 8x8 Work. Endpoints in the MS Teams admin portal is showing all the endpoints as unregistered. We are currently troubleshooting the issue and will provide updates as they become available. Users can still use 8x8 Work Desktop/Web/Mobile as a workaround.

 

We are still currently investigating the issue. We will provide an update as soon as possible.

 

Our team has identified the issue. We are currently working to put a resolution in place. We will provide more updates as they become available.

 

The issue has now been resolved and we can see that MS Teams endpoints are now registering. If there are still issues being experienced, please contact 8x8 support.