Work Calling

VO and VCC unable to connect to phone services caused by extrernal issue
EMEA Work Calling Contact Center Inbound Contact Center UK2 Outbound Contact Center UK3 Endpoints Contact Center Login Authentication Services and Administration Portal WorkD (VOD) EU2 EU4 WorkM (VOM) EU3 EU11 Deskphones EU10 EU5 EU6 EU7 EU8 EU9
 
[closed]

Dear Customer,

8x8 has been impacted by an ongoing Third Party issue that has also impacted many other services
https://downdetector.co.uk/

It appears that services are starting to return.


8x8 Support

 

Dear Customer,

We are getting reports that the system has now stabilised.

If further issues are experienced please report them to 8x8

8x8 Support

MS Teams endpoints not registering
Americas EMEA APAC Work Calling Work Calling Work Calling Inbound Inbound Inbound Outbound Outbound Outbound Endpoints Endpoints Endpoints WorkM (VOM) WorkD (VOD) WorkD (VOD) WorkD (VOD) WorkM (VOM) WorkM (VOM) Deskphones Deskphones Deskphones
 
[closed]

We have received reports from customers that they are unable to make or receive calls from the MS Teams integration with 8x8 Work. Endpoints in the MS Teams admin portal is showing all the endpoints as unregistered. We are currently troubleshooting the issue and will provide updates as they become available. Users can still use 8x8 Work Desktop/Web/Mobile as a workaround.

 

We are still currently investigating the issue. We will provide an update as soon as possible.

 

Our team has identified the issue. We are currently working to put a resolution in place. We will provide more updates as they become available.

 

The issue has now been resolved and we can see that MS Teams endpoints are now registering. If there are still issues being experienced, please contact 8x8 support.

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