SSO
8x8 is investigating issues with some logins not successfully completing to the 8x8 Admin Console. We will provide an update if confirmed as a service impacting issue.
8x8 has began to receive reports of this also impacting 8x8 logins to login.8x8.com and sso.8x8.com. We are currently investigating these symptoms as well and will provide updates as they occur.
8x8 has observed full restoration to logins. Logins are no longer affected and we are now monitoring to ensure stability.
8x8 has monitored and confirmed stability. We will proceed to close this alert and mark it as resolved. We apologize for the inconvenience this may have caused.
We are aware that you might have experienced issues loading the 8x8 Application Panel.
Please be assured we are doing our very best to minimise disruption time.
We apologise for the inconvenience that this may have caused.
Our Engineering team has resolved the 8x8 Application Panel failure to load as well as the symptoms of end users being unable to login.
If you are still experiencing issues please contact 8x8 Support team for further troubleshooting. Phone no.: +44 0207-096-6060 or visit the support page - https://support.8x8.com/
We apologize for the inconvenience that this may have caused.
Support has been monitoring stability from our latest update and we haven't received any additional reports since. We are now going to move this Status Cast incident to Resolved. In case you experience any other issues, please contact Support for further troubleshooting. Phone no.: +44 0207-096-6060 or visit the support page - https://support.8x8.com/
8x8 has confirmed intermittent login failures to 8x8 Web services including the Admin Console, 8x8 Work Web, and 8x8 Contact Center logins. We are currently investigating and will provide updates as they occur.
8x8 has observed full restoration to logins. Logins are no longer intermittent and we are now monitoring to ensure stability.
8x8 has confirmed resolution. We will continue to monitor and do a full root cause analysis. We apologize for the inconvenience this may have caused.