Contact Center US2 Agents unable to accept transactions
Incident
2023-01-03T19:07:00.0000000Z
Contact Center US2 Agents unable to accept transactions
Status: closed
Start:
2023-01-03T18:24:00.0000000Z
End:
2023-01-03T19:07:00.0000000Z
Duration: 43 minutes
Affected Components:
Americas
Contact Center
Contact Center US2
NA7
NA8
NA9
NA10
NA17
NA18
NA19
NA20
NA27
NA28
NA29
NA37
NA38
NA30
NA39
Update
2023-01-03T18:24:00.0000000Z
2023-01-03T18:24:00.0000000Z
8x8 Is currently investigating an issue with some US2 contact center customer reporting that agents are unable to accepted offered transactions. If you are experiencing the issue please contact support to provide detailed transaction ID's to troubleshoot further.
Copyright (C) 2022.