Unable to save changes on VCC Configuration Manager and VCC AGUI/Agent Workspace

Information

Unable to save changes on VCC Configuration Manager and VCC AGUI/Agent Workspace

Status: closed
Date:
Affected Components:
EMEA Contact Center Contact Center UK3 EU11
Update

Dear Customer,

We are aware that you might have experienced issues saving changes in VCC Configuration Manager and on VCC AGUI/Agent Workspace.

We have received confirmation of service restoration and all reported issues;

The 8x8 teams are closely monitoring the platform.

If you are still experiencing issues please contact 8x8 Support team for further troubleshooting. Phone no: +44 0207-096-6060 or visit the support page -https://support.8x8.com/

We apologize for the inconvenience that this may have caused.

8x8 Support Team