VCC - Intermittently unable to complete Inbound and Outbound Calls

Information

VCC - Intermittently unable to complete Inbound and Outbound Calls

Status: closed
Date:
Affected Components:
EMEA Contact Center Contact Center UK3 EU4 EU11 EU10 EU5 EU6 EU7 EU8 EU9
Update

Dear Customer,

We are aware that you may have been experiencing issues completing VCC Inbound and Outbound calls.

We can confirm that the intermittent access to service is now resolved and the VCC Inbound and Outbound calls are completing now successfully. 
The 8x8 teams are closely monitoring the platform.

If you are still experiencing issues please contact 8x8 Support team for further troubleshooting. Phone no.: +44 0207-096-6060 or visit the support page - https://support.8x8.com/
We apologize for the inconvenience that this may have caused.

Thank you.