Virtual Contact Centre issues with receiving inbound calls

Information

Virtual Contact Centre issues with receiving inbound calls

Status: closed
Date:
Affected Components:
EU4 EU5 EU6 EU7 EU8 EU9 EU10 EU11 Contact Center EMEA Contact Center UK3
Update

8x8 has observed an issue where users were not receiving calls inbound through VCC.

The operations team isolated and fixed the issue and service has been confirmed restored

Apologies for any inconvenience caused