Virtual Contact Centre issues with receiving inbound calls
Information
2022-05-03T12:39:00.0000000Z
Virtual Contact Centre issues with receiving inbound calls
Status: closed
Date:
2022-05-03T12:39:00.0000000Z
Affected Components:
EU4
EU5
EU6
EU7
EU8
EU9
EU10
EU11
Contact Center
EMEA
Contact Center UK3
Update
2022-05-03T12:39:00.0000000Z
2022-05-03T12:39:00.0000000Z
8x8 has observed an issue where users were not receiving calls inbound through VCC.
The operations team isolated and fixed the issue and service has been confirmed restored
Apologies for any inconvenience caused
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